Loading...

How to Stop Receiving Messages

Want to stop hearing from us, or control how your data is used? Here’s how, step by step. If you change your mind later, you can always subscribe again.

Unsubscribe from emails

If you’re getting our emails, it’s because you opted in at some point. To stop:

Open any email you received from us. Scroll to the bottom and find the “Unsubscribe” link. Click it, confirm, and you’re done — it takes effect within 48 hours.

If the link isn’t visible, email [email protected] and we’ll remove your address — no cost, no login required.

Stop SMS messages

If you’re getting SMS messages from us, it’s because you opted in with your phone number. To stop, reply STOP to any SMS from us — it takes effect right away. You can also reply HELP for assistance. Prefer email? Write to [email protected] with your name and phone number, and we’ll remove you from the SMS list within 10 business days. After you opt out, we never sell or transfer your number.

Turn off push notifications

If you’re getting push notifications, it’s because you allowed them on our site at some point. To turn them off:

Desktop (Chrome, Firefox, Edge): click the padlock icon in the address bar of CredVouch and set Notifications to “Block.”

Android: open Settings, then Apps, then your browser, then Notifications, and turn off notifications for our domain.

iOS: open Settings, then your browser app, then Notifications, and turn off “Allow Notifications.”

South African residents — POPIA opt-out

Under the Protection of Personal Information Act (POPIA), you can withdraw your consent to direct marketing, or object to how we use your information, at any time and at no cost. Email [email protected] with the subject line “POPIA Opt-Out Request,” and we will act on it without requiring you to give a reason.

Still getting messages?

If you’ve followed these steps and messages keep coming, email [email protected] telling us what’s still arriving (and to which address or number) — we’ll sort it out manually.